At LuxTJ, we value your trust and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, store and protect your information when you use our website, mobile applications, AI Travel Assistant and related services ("Platform").
By using the Platform, you agree to this Policy.
Last Updated: July 2026
Depending on how you use the Platform, we may collect:
Payments are processed securely through authorised payment partners. LuxTJ does not store your complete credit or debit card details.
Information you provide when contacting Customer Support, participating in surveys or communicating with our AI Travel Assistant.
We use your information to:
LuxTJ may analyse your travel preferences, searches, bookings and interactions to provide personalised recommendations, destination suggestions, itineraries and offers.
AI-generated recommendations are designed to improve your experience but should not be considered guarantees or professional advice.
As LuxTJ facilitates travel worldwide, your information may be transferred to suppliers or service providers located outside your country of residence.
Where appropriate, we take reasonable steps to ensure your information receives an appropriate level of protection.
We use reasonable technical, organisational and administrative safeguards to protect your information against unauthorised access, disclosure, alteration or loss.
While we strive to maintain high security standards, no internet-based system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to:
If you choose to receive marketing communications, we may send you updates about destinations, offers, travel inspiration, new features and promotions.
You may unsubscribe at any time using the unsubscribe link in our emails or by updating your account preferences.
Subject to applicable law, you may have the right to:
LuxTJ is intended for individuals aged 18 years or older. We do not knowingly collect personal information directly from children without appropriate consent where required by law.
Our Platform may contain links to third-party websites or services. These websites operate under their own privacy policies, and LuxTJ is not responsible for their content or privacy practices.
We may update this Privacy & Cookies Policy from time to time to reflect changes in our services, technology or legal requirements. The updated version will be published on this page with the revised "Last Updated" date.
If you have questions about this Privacy & Cookies Policy or how your personal information is handled, please contact LuxTJ using the contact details provided on our website.